Refund policy

At Street Car Care, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 30 days of delivery.

Eligibility

To be eligible for a return:

• The item must be unused and in its original condition.
• The product must be in its original packaging.
• You must provide your order number or proof of purchase.

Non-Returnable Items

Opened, used, damaged, or contaminated products may not be eligible for a refund due to hygiene and product safety reasons.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item and packaging so we can resolve the issue.

How to Request a Return

To request a return, contact us through our Contact Us page with your order number and the reason for the return. We will provide further instructions if your return is approved.

Refunds

Once we receive and inspect the returned item, we will notify you about the status of your refund. Approved refunds will be issued to your original payment method. Please allow several business days for the refund to appear, depending on your payment provider.

Return Shipping

Unless the item is damaged, defective, or incorrectly shipped, return shipping costs are the responsibility of the customer.

Street Car Care reserves the right to refuse returns that do not meet the conditions outlined above.